Anonymous Surveys.
Actionable Insights.

Uncover the truth about your MSP business with blind surveys and AI-powered analysis

How MSP Reboot Works

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Blind Surveys

We conduct completely anonymous surveys for both your customers and employees. No tracking, no way to identify who said what. This ensures honest, unfiltered feedback.

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Comprehensive Reports

We transform raw survey data into visual, easy-to-understand reports with charts, trends, and key metrics. See what's really happening in your business.

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AI-Enhanced Analysis

Our AI analyzes patterns you might miss, combining employee and customer feedback to deliver strategic insights and recommendations for your business.

🔐 Why Anonymity Matters

Employees won't share real concerns if they fear consequences. Customers won't give honest feedback if they worry about service impacts. True anonymity = true insights.

Our Process

1

Survey Design

We work with you to create targeted surveys for your customers and employees, covering satisfaction, operations, and strategic areas.

2

Anonymous Distribution

Surveys are sent via our secure platform with no tracking. Respondents can answer honestly without fear of identification.

3

Data Collection

We gather and aggregate all responses, ensuring anonymity is maintained throughout the process.

4

Report Generation

Our system creates detailed visual reports with charts, breakdowns, and comparative analysis of the data.

5

AI Analysis

AI reviews all feedback, identifies patterns, correlations, and blind spots, then generates strategic recommendations.

6

Owner's Report

You receive a comprehensive business intelligence report combining employee insights, customer feedback, and AI-powered strategic guidance.

What You'll Discover

💼 Operational Pain Points

Identify workflow inefficiencies, tool problems, and process gaps that are slowing down your team.

👥 Employee Satisfaction

Understand morale, burnout risk, training needs, and what's keeping (or pushing away) your best talent.

😊 Customer Sentiment

Learn what customers really think about your service, response times, technical expertise, and value.

⚠️ Hidden Risks

Uncover issues before they become crises: client churn risks, employee departure signals, and service gaps.

🎯 Growth Opportunities

Discover which services customers want, where you can expand, and what differentiates you from competitors.

🔧 Tool & Tech Stack Insights

Learn if your RMM, PSA, and other tools are helping or hindering productivity based on real user feedback.

💡 Strategic Recommendations

Get AI-generated action items prioritized by impact and effort, so you know where to focus first.

📈 Competitive Positioning

Understand your strengths and weaknesses compared to industry benchmarks and client expectations.

Explore Sample Reports

See what our reports look like with real (anonymized) survey data. Explore different report types to understand the insights you'll receive.

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Owner's Report

AI-powered business intelligence report with strategic recommendations and insights.

View Owner's Report →
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Survey Report

Comprehensive survey results with detailed analytics and visualizations.

View Survey Report →
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Live Sample Report

Interactive report showing real-time data visualization and metrics.

View Live Report →

Ready to Uncover What's Really Happening?

Stop guessing about what your employees and customers really think. Get the truth with anonymous surveys and AI-powered insights.

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